你可以以一种提供讯息帮助的方式，向他们展现你的专业，告知他们，如果现在有订单正在进行，或者将要进行，注意好时间，不要把时间扣的太紧以免交货期延误。英语版本，如下，大家将就着看看，然后可以自我发挥，本人英语一般。 Dear XXX, Wish you have a good day!I appreciate your help and support from the beginning. Chinese New Year (CNY) is coming. In order to avoid any delay of shipment, here we have some advice： CNY is 16th, February 2018. Workers is going to leave around 26th, January 2018, and coming back to work around 9th, March 2018. Factories will have limited production ability during those days. If you have any choices, please check your plan, and to make delivery before February, or after March. In this way, you can make your plan fluently. Meanwhile, every year, before Chinese New Year, shipment is always jam. It will cause many delivery problem. Here is time line you may consider about, if your products take 30 days to get ready to go: Order confirmed before 24th, December 2017 Deposit send before 26th, December 2017 Delivery date before 5th, February 2018 (you can adjust, but it is better not later than 8h, February 2018) Chinese New Year 16th, February 2018 Workers come back to work 9th, March 2018 Hope our advice can reach you well, and your shipment plans always go fluently. Anything I can do, please don’t feel hesitate to let me know. I am looking forward to your reply! Best Regards, XXX
而相对于将要签PI和已经签PI的客户，就不用那么复杂了，你可以直接告诉他为什么和什么时候：
Dear XXX, Wish you have a good day! I appreciate your help and support from the beginning. Did you check my PI? (Could you please let me know when you are going to arrange deposit? ) Chinese New Year (CNY) is coming. In order to avoid any delay of shipment, please see below advice： CNY is 16th, February 2018. Workers is going to leave around 26th, January 2018, and coming back to work around 9th, March 2018. Our factory will have limited production ability during those days. If you have any choices, please check your plan, and to make delivery before February, or after March. In this way, we can promise your shipment goes fluently. Meanwhile, every year, before Chinese New Year, shipment is always jam. It will cause many delivery problem. Please confirm the order before 24th, December 2017, and to make deposit before 26th, December 2017. (Please make deposit before 26th, December 2017) Thank you so much for your help. Please kindly understand that we don’t mean to push you. We just want to offer you best service. If you have any problem, please don’t feel hesitate to let me know. Hope our advice can reach you well. I am looking forward to your reply. Best Regards, XXX
